AI Projects · Interactive scenario

The Next Right Step

A fictional practice exercise for anyone who answers customers. A customer expects her order on Friday, and nothing on record confirms it. Decide what to tell her, twice, see what each choice sets off, and leave with an eight-step procedure and the handoff note your path produced. It takes two or three minutes.

An independent demonstration by Dorian Hartwood of how written operational guidance can become a short practice exercise, built with AI assistance for drafting and code; How I Build With AI explains the process. The company, people and order are fictional, and the procedure is illustrative rather than any organization’s policy. Priya’s expression reflects what she has been told, not whether a choice was right. Character art: “Kana – Office NPC Sprite” by Taniya Kanna, used under its license. The scenario doesn’t save or send your choices.